Home  >  Drug Testing Resources  >  By Industry: Hospitality

Customer satisfaction and retention are crucial in the hospitality sector, with excellent customer service the key to success.

Relevant Statistics  |  Downloads
Dissatisfied customers can simply take their business elsewhere. Industry employees who abuse alcohol and other drugs threaten their company's profitability in addition to their own safety, as well as that of their co-workers and their guests.

FACT #1 - “It’s our responsibilty to our guests and employees to offer a drug free environement.”

- National Hotel Chain

 By freeing the country's hotels, eating and drinking establishments and the many other associated businesses from substance abuse, industry employers ensure increased safety and profitability for their enterprises.

Based upon occupational category approximately 8%-25% of employees abuse drugs on a regular basis.

STATISTICS:

• 9.3% admit to using illicit drugs during the past month.

• 17% admit to using illicit drugs during the past year.

• 47% of inventory shrinkage is due to employee theft, a growing and relatively unmanaged problem (NRF)

• Up to 80% of employee theft is related to drug abuse (DEA/Kroeger Study)
Occupation Current Illicit Drug Use (%) Past Year Illicit Drug Use (%) Current Heavy Alcohol Use (%)
Food Preparers 27.6 12.3 16.3
Grounds Keepers 11.4 21.0 9.8
Janitors 13.0 20.6 10.3
Maids 7.9 12.8 3.6
Waiters/Waitresses 15.4 28.9 12.1
General Downloads (PDF)

Hospitality Working Partners DOL 1 
Hospitality Working Partners DOL 2 

 

Drug Abuse in the Workplace by Industry Sector:
General | Construction | Manufacturing | Hospitality/Lodging/Entertainment | Retail | Business Services | Education
 
OUR PRODUCTS
  Drug Testing
  ORALscreen DRUGOMETER*
  ORALscreen 4*
  ORALscreenLAB*
  ORALscreen OSR
  ORALConfirm
  ORALscreen Reporting Form
  Alcohol Testing
  BreathScan®
  Hydrophilic Medical Grade
Foam
  SERVICES
  Drug Policy Development
  Drug Testing Audit
  Substance Abuse   Management
  Program Management
  MRO Services
  Confirmation Services
  ORALscreen4 Tutorial
  DRUGOMETER 3D Demo
 
FAQ's: Frequently asked questions about workplace drug testing. >>

Case History: The Importance of Being Random. >>

Product Support: Questions? Comments? >>

Conducting random onsite drug tests in your workplace is easy. See for yourself. >>




HOME  |   COMPANY PROFILE  |   INVESTOR RELATIONS  |   PRESS RELEASE  |   PRODUCTS  |   RESOURCES  |   SITE MAP
*ORALscreen is a registered trademark of Avitar Technologies, Inc. DRUGOMETER is a trademark of Avitar Technologies, Inc. ORALscreen, ORALscreen OSR: For Forensic Use Only. Not for Consumer or Clinical Use. BreathScan, ORALconfirm: For Forensic Use Only. Not for Consumer or Clinical Use.

& by Pixelgroove